To check the status of an existing repair: https://www.citizenwatch.com/us/en/epair-status/ or https://www.bulova.com/us/en/repair-status/
If you need to place a parts order for Citizen visit: https://www.citizenwatch.com/us/en/parts-repairs.html
Please complete the form: https://citizenwatch.widen.net/s/cwcg6xv78m/customization-field-form and email to customization@citizenwatchgroup.com
Example H800
9 digits
Please provide any additional information that would assist our team in handling your inquiry.